Work Experience
25+ years across software engineering, cloud infrastructure, and systems administration.
Delta Utilities
New Orleans, LA
Cloud Systems Administrator
- Lead AI and automation initiatives across cloud infrastructure — integrating AI tooling into daily operational workflows to eliminate toil and accelerate delivery.
- Administer Oracle Cloud Infrastructure (OCI) and Microsoft Azure environments, supporting mission-critical systems at scale.
- Manage Linux and Windows servers across multiple Active Directory domains and Azure Entra environments.
- Apply AI-assisted approaches to system monitoring, configuration management, and incident response.
Practical Data
Chicago, IL
Software Engineer → Senior Software Engineer
- Architected a promotions and coupons application that boosted client revenue by up to 25%.
- Authored an AI tool to automate review approvals, reducing manual review time by 90%.
- Built infrastructure migration tooling using Terraform and cloud provider APIs to move from Rackspace to AWS, cutting hosting costs by 40%.
- Implemented a store credit module for B2C and B2B, resulting in a 5% annual revenue boost for a major client.
- Created an advanced email reporting system tracking open rates, spam reports, and campaign-to-order conversions — shifting email from a cost center to a profit center.
- Wrote a PHP job scheduler handling an average of 8,000 jobs monthly across dozens of components per client.
- Added an event-driven layer that cut new module integration time by 20%.
- Developed a site status integration enabling 200+ client sites to send key metrics to a centralized server, yielding annual savings equivalent to 1–2 full-time administrative roles.
- Constructed a highly customizable product search engine used by sites generating millions monthly — resulting in a 10% increase in conversion rates and a 20% reduction in query response times.
- Strengthened security with iterated SHA256 password hashing, IP blacklisting, and protections against XSS and SQL injection — reducing unauthorized access attempts by 60% and raising audit scores from 70% to 95%.
- Devised an advanced template system with control structures, looping, and data manipulation, increasing developer productivity by 25%.
- Mentored a junior developer while evolving a mobile store generator into a full responsive store solution, boosting mobile conversion rates by 15% and maintaining 99.5% uptime.
- Managed mission-critical Linux cloud servers hosting 200+ client sites, reducing system downtime by 25%.
Astrolabe.com
Chicago, IL
Senior Software Engineer
- Spearheaded an e-commerce application in PHP/MySQL with an XML API for third-party integrations, meeting PCI DSS requirements and processing 50+ orders daily — reducing order times by 25%.
- Administered Amazon EC2 servers, configuring EBS drives in RAID to boost I/O throughput by 20% — ensuring 99.9% uptime across web, database, and VoIP systems.
- Designed a semi-automated CD processing pipeline — ripping tracks, identifying and naming songs, and uploading audio files — cutting manual processing time by 50% and saving ~4 admin hours per week.
- Managed and customized an ERP system (OFBiz) and Magento e-commerce platform, integrating the two to reduce manual data entry by 30% and cut support tickets by 20%.
- Set up and maintained VoIP systems using Cisco SIP phones with Asterisk, supporting 20 concurrent calls and reducing dropped call rates by 20%.
- Tightened security with strong encryption and salted password hashes — resulting in a 35% reduction in reported vulnerabilities and a 25% improvement in quarterly security audits.
Education
Computer Information Systems
DeVry Institute of Technology — Chicago, IL
Patent
US6782375
Computer network-based customer acquisition server and neural network-driven decision engine
Co-inventor — boosted customer conversion rates by 30%